FREQUENTLY ASKED QUESTIONS (FAQ)

 

In our knowledge database you can find further instructions and helpful articles:

Go to Knowledge Database

 

WHY SHOULD I PURCHASE SOFTWARE FROM LIZENGO?

Competent advice and help during installation:

We offer individual and target-oriented consultation so that you find the suitable software.

In addition, our trained technicians are available free of charge via email, telephone Live Chat or remote maintenance and can provide support should you have any questions.

We already have more than 500,00 satisfied customers who trust in Lizengo.

With Lizengo you receive certified quality:

Since we were founded in 2013 we have placed great value on being able to offer our customers the best quality.

Audit responsibility:

In case of software audits we take full responsibility - for the supplied products - for full correspondence with the manufacturer of the software, as well as for the clarification of any questions that may arise.

Our trained team can help with all questions regarding the use of the program, both at home and within a company setting.

IS THE USE OF THE SOFTWARE SUBJECT TO A TIME LIMIT?

Software purchased from us is intended for unlimited use.

Our product keys permanently activate the respective software, without any time limit. If this is not the case it will be clearly and visibly labelled.

By way of an example: An Office 365 version is valid for one year. In the case of some other programs, the desired term must be selected prior to purchase.

DO I HAVE ACCESS TO THE DOWNLOADS FOR EVER?

With us you always have access to your downloads as they are recorded in your customer account.

You can find the download links in your customer account by clicking on My Account in the top left and selecting Orders in the menu bar on the left. You can then view your downloads for each order.

You receive an overview of all of your downloads that you have received from us, in chronological order, and you can download these at any time.

You also receive the download links from us in the email with the product keys, which you can also access at any time.

Viewed
Live Chat Live Chat