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Shipment and Payment Conditions

Below you will find all information about shipping and payment terms:

The product prices include the legal VAT and other price components.

Deliveries are only possible on delivery addresses within the UK. The delivery is exclusively digital by e-mail. Therefore it’s free of charge in all by us specified countries.

You can pay by PayPal, credit card, debit card, Amazon Pay or Bank Wire Transfer.

- The charge of your credit card account is carried out once the order is completed.
- In the case of payment via direct debit, your account is debited when the goods leave our warehouse.

PayPal payments provide you with both convenience and security. You are only required to enter your payment information once and from then on can make purchases with numerous online retailers, as often as you like. In so doing, security precautions are not neglected and you benefit from the fact that your payment details are never forwarded to retailers. Because the payment procedure via PayPal takes place so quickly, payment is confirmed within seconds and we can deliver the goods to you promptly.

Credit card
The greatest advantage of credit card payment is the security and speed you enjoy when making a purchase. With credit card payment, lizengo, as the retailer, receives an immediate confirmation of the receipt of payment and the goods can be dispatched to you as quickly as possible. Thanks to 3D Secure authentication, you stay safe and are protected against fraud.

At lizengo we accept the following credit cards: VISA, Mastercard, American Express, Diners Club, JCB and Maestro International. We also accept Carte Bleue, however, only for transactions within France.

Amazon Pay
With Amazon Pay we receive your payment immediately. However, the greatest advantage is the convenience, as you simply make payment via your Amazon account. You can access all the different forms of payment available there, as well as addresses - all at one click of the mouse. You do not require an additional account and don't have to enter any further details. It goes without saying that it is also a secure form of payment: apart from the details relating to processing the purchase, lizengo does not receive any of your account information. 

A condition for using this form of payment is, obviously, having an existing account with Amazon. Credit which you may have accumulated from Gift Cards may not be used for making the purchase.  

Bank Wire Transfer (BACS)
When using Bank Wire Transfer as a payment method you need to make a manual payment of the invoice amount for the goods ordered within seven calendar days at your bank or other financial institution. As soon as you have placed your order, you will be able to find the bank details in the pro-forma invoice or here:

Sparkasse Gummersbach
Account holder: lizengo
IBAN: DE63 3845 0000 0001 0207 42

The goods will be sent by email and the invoice for your order issued as soon as payment is received (this applies exclusively to bank wire transfer).

Note: Only the BACS direct credit is this type of payment. 

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