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Help with setup 0800 056 3102

Help with the setup
0800 056 3102

Shipment, Payment and Warranty Conditions

Warranty conditions: "100% money-back guarantee"
The warranty lasts for 3 years from the date of invoice Excluded from this are products with a limited service life. In the case of these products the warranty is limited to the product's service life. On presentation of supporting evidence that the product was purchased from lizengo and of written confirmation that the product will no longer be used and also will not be passed on to third parties, 100 % of the price paid for the product will be refunded without the need to give reasons. The refund will be made 14 days after having received the relevant supporting evidence and having received confirmation from lizengo.

Below you will find all information about shipping and payment terms:

The product prices include the legal VAT and other price components.

Deliveries are only possible on delivery addresses within the UK. The delivery is exclusively digital by e-mail. Therefore it’s free of charge in all by us specified countries.

You can pay by PayPal, credit card, debit card, Amazon Pay or Bank Wire Transfer.

- The charge of your credit card account is carried out once the order is completed.
- In the case of payment via direct debit, your account is debited when the goods leave our warehouse.

Bank Wire Transfer
When using Bank Wire Transfer as a payment method you need to make a manual payment of the invoice amount for the goods ordered within seven calendar days at your bank or other financial institution. As soon as you have placed your order, you will be able to find the bank details in the pro-forma invoice or here:

Sparkasse Gummersbach
Account holder: lizengo
IBAN: DE63 3845 0000 0001 0207 42

The goods will be sent by email and the invoice for your order issued as soon as payment is received (this applies exclusively to bank wire transfer).

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